The staff was friendly and helpful during check-in.

Clean facilities made a good first impression.

My experience at the hotel was very disappointing. Additionally, the room lacked proper amenities. I only received one towel and no toiletries at all, despite my requests. I also had issues with the Wi-Fi and the television, which were never resolved during my stay.

The queen room was cozy and just what I needed after my tiring travels, and I loved the relaxing pool area where I unwound. They also had a nice fitness center if you're looking for a quick workout. My only hiccup was that I wished there were more towels provided during my stay, but overall, it was a pleasant experience! 😊

Staying here with my five kids was a blast! The spacious room fit us perfectly. Plus, the nearby Aqueduct Racetrack was an unexpected treat, and my family enjoyed exploring the area together.

In my wife’s opinion, a kids’ play area would be great.

The location was great and super convenient for getting around the city! However, I was really disappointed with the lack of basic amenities, like enough towels. 😕

my recent stay in new york was fantastic, and at this hotel, i was pleasantly surprised by the friendly staff and the cleanliness of the facilities. the queen room was spacious and perfect for my short visit. overall, my experience here exceeded expectations compared to my previous stays in the city.

the wi-fi didn’t work at all.

I was impressed by the hotel's bright and welcoming decor, which made navigating through the common areas easy and comfortable for seniors like myself. The spacious queen room felt safe and accommodating throughout my stay.

More seating options in common areas would be helpful.

The staff delivered excellent service and were very accommodating during my stay. The cleanliness of the room was impressive, creating a welcoming environment. I appreciated the spaciousness of the room, making my brief stay comfortable. A friend mentioned their stay was enhanced by friendly staff and cleanliness too.

The room was a total letdown. Not only did we find cigarette burns in the sheets, but the whole floor smelled like cannabis. The staff seemed indifferent about it, too. Check-in was a nightmare. we had to wait hours and they messed up our reservation. We ended up in a non-smoking room instead of the smoking one we booked. No toilet paper or towels either! Really not a pleasant stay.

Wi-fi was spotty, but the flat-screen TV was a nice touch.

I stayed alone for 4 nights and faced multiple issues. The room cleanliness was poor, with stained linen and dirty surfaces. Additionally, the heating was broken. I suggest asking for a thorough cleaning before moving in for a more pleasant stay.